Solution Setup & Operations

We set up and operationalize GCCs through a practitioner-led approach grounded in lived experience. Our focus on value delivery spans four critical areas—Foundation & Setup, Talent & Organization, Transition & Operations, and Optimization & Value Realization. Tailored to your organization’s context, we ensure a stable launch, scalable operations, and sustained business impact from day one.

Foundation & Setup

Establish Program Leadership Office for single-threaded accountability. Legal entity formation, tax structuring, and regulatory compliance. Facility selection, infrastructure readiness, and IT/security setup.

Talent & Organization

Rapid hiring enabled through compelling Employee Value Proposition design, targeted talent campaigns, and streamlined onboarding. Leadership hiring, culture integration, and change management are seamlessly driven. Support the full talent lifecycle—from Learning & Development to retention and succession planning.

Transition & Operations

Knowledge transition using proven shadow/reverse-shadow and SOP playbooks. Service management setup with SLAs, automation, and SRE practices. Operational governance with KPI-based performance reviews. Functional support in HR, Finance, Operations and Compliance areas.

Optimization & Value Realization

Ongoing cost management, budget tracking and process compliance (SOX/ISO) management. Continuous improvement through Lean, Six Sigma, and GenAI adoption. Executive dashboards for visibility into productivity, quality, and business impact.

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